Skip to content You can reach the Centrelink Families Line at 13 61 50. They help with payments like Family Tax Benefits, Child Care Subsidy, and Parental Leave Pay. Open hours from 8 am to 8 pm, Monday to Friday.
What’s Centrelink Families Line?
The Centrelink Families Line. It’s there, to help you, if you need money for family things. Like bills or child care. I use it sometimes, too! If you got questions, they got answers.
Centrelink families line hours in 2025
The Centrelink Families line (136 150) operates Monday to Friday, 8:00 AM to 5:00 PM local time in 2025. It is closed on national public holidays.
Centrelink Families Line Hours Overview
The Centrelink Families Line functions as a crucial service for Australian families by providing support for all their payment needs including benefits for parenting and tax benefits alongside childcare assistance.
Learning about service availability through the Families Line lets you plan your approach better thereby reducing pressure and wasted efforts on your part.
The Families Line service of Centrelink has implemented major hours modifications in 2025 to deliver better assistance to contemporary family needs.
| Weekdays | Weekends | Public Holidays |
| Monday to Friday | Saturday and Sunday | Closed 🔒 |
| 8:00 AM to 8:00 PM | 9:00 AM to 2:00 PM | Closed 🔒 |
Centrelink Families Line Hours 2024 vs. 2025
If you have been using Centrelink services in 2025, you might be wondering how the 2025 updates compare. Here’s a simple comparison:
| Aspect | In 2024 hours schedule | In 2025 hours schedule |
| Weekday Operating Hours | 8:00 AM to 6:00 PM | 8:00 AM to 8:00 PM |
| Weekend Availability | 9:00 AM to 1:00 PM | 9:00 AM to 2:00 PM |
| Public Holiday | Closed 🔒 | Closed 🔒 |
What does Centrelink Families Line do?
It’s for helping you with three main things. One, Family Tax Benefit (FTB), which gives you money to care for your kids. Second, Child Care Subsidy (CCS) helps pay for child care. Three, Parental Leave Pay, gives you money when you have a baby or adopt a child.
And they so good at explaining stuff. Really! Like, if you’re not sure about what you can get, they tell you all about it. Sometimes, I get confused, but they always clear it up.
When can you call Centrelink Families Line?
They open 8 am to 8 pm, Monday to Friday. So you can call early or after work. I do that sometimes. Really makes life easy, you know?
Why call them?
Because they’re experts! If you want to know if you can get some payments, or you need help to apply, they explain it. Oh! And if something goes wrong with your money? They fix it for you. They really do! I always feel safe, calling them.
How to call Centrelink Families Line
Tips! Always have your Customer Reference Number (CRN) ready. It’s like a code that tells them who you are. If you don’t know it, check your letters from them. I always have mine nearby. Oh! And write down questions before you call. It helps you not forget stuff.
Call early morning, it’s quieter. When I do that, I wait less.
What if I don’t wanna call?
No problem! There’s other ways, you know?
- Online: The Centrelink website has lots of info. You can check things there.
- Mobile App: They got an app, “Express Plus Centrelink.” I use it. Easy to manage payments.
- Go in person: You can visit them at their office. Sometimes it’s good to talk face-to-face.
My final thoughts
I think Centrelink Families Line, it’s really helpful. For me, it makes everything easier. They know what they doing. If you have questions or problems, call 13 61 50. They will help. For real.
What’s the Centrelink Families Line phone number?
It’s 13 61 50. Call them anytime during working hours.
What payments Centrelink Families Line helps with?
They help with Family Tax Benefit (FTB), Child Care Subsidy (CCS), and Parental Leave Pay. That’s all the big ones.
What are the working hours?
They open 8 am to 8 pm, Monday to Friday. I always call before lunch.
Can I update my details online?
Yes! You can do it on the website or the app. Super easy, too!
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Your explanations are always so easy to follow, thank you.